You can get the answers to common questions here, If you can not get the answers you want, Just contact our customer service.  Click Here   to contact.

How does your product work ?

We believe whoever finds our product has struggled to find a solution to change iPhone’s location for a long time. You might have installed a lot of so-called fake location apps in the App Store and finally found out they are all real FAKE apps. You might find a tutorial to jailbreak your iPhone but you don’t want to destroy the safe and original system of iPhone. You might find ways that you need to know to code and you have to connect you your PC every time you want to change your location. To completely and permanently solve the problem, we finally developed this product.

This is a hardware solution that includes an adapter and an app to control it, which is different from all the methods above in terms of its theory. In simple terms, It is registered as an external GPS using Apple External Accessory Framework. When you plug the adapter in your iPhone, it will temporarily replace the GPS module of your iPhone. So when the apps on your iPhone want to know where you are, they will read the information from the GPS module (now the adapter controlled by yourself). You can use the App provided by us to modify the geographical information in the adapter. Its function has guaranteed it has an outstanding compatibility.

Does Gfaker support iOS 13 and iOS 14?

The Gfaker Phantom support all the iOS version to the latest iOS 14 now.

The Gfaker Pro  works prefectly on iOS 9 -  12.

You can indeed use Gfaker Pro on iOS 13 and iOS 14, but there are some limitations to using it. Please click this link to see the specifics

Please Choose the device works for your iOS version.

Which model should I choose?

The Gfaker Phantom support all the iOS version to the latest iOS 14 now.

The Gfaker Pro  works prefectly on iOS 9 -  12

This page is the details about how to choose the device model which is right for you. Click Here to visit.


What if I want to use the Gfaker Pro on iOS 13 or iOS14?

We highly recommend the iOS 12 for the Gfaker Pro device. If simulating GPS location is important to you. We even recommend that you get an iOS 12 device to use it.

If you're on iOS 13 or iOS 14, you need to perform a few additional steps to take full advantage of your GFaker Pro device. The below steps will help you to use GFaker devices even on iOS 13 or later.

Visit this page to get more info:


Is it available with my iPhone or iPad?

The Gfaker Pro  supports iOS 9 - iOS12.4 and iPhone/ iPad with a lightning dock.

The Gfaker Phantom device is compatible with all the iOS version, Includes the latest 14 version.

Which payment methods are accepted in the Online Shop?

We accept Credit Card, Bitcoin and PayPal.

How can I track my shippment ?

Once you finish the purchase. An account will be generated and the password will be sent to your email. Please login the account on our website. We will update the tracking information in the account - Dashboard and our system will also send the latest tracking information with email later.

How can I get the tutorial content?

Please login the account on our website and go to the Dashboard - Downloads to get the tutorial content. You can get the visit url and visit password. Please note that the visit password is uppercase words. 

What are the delivery charges for orders from the Online Shop?

The order will be shipped from our warehouse in ShenZhen China or HongKong China, The normal shipment method is free. It will take about 10-30 working days to your address. If you need an express method, you should pay extra 29$. We can shorten the delivery time to about 5-9 working days.

We will process the order in about two working days, the days data in the “Free Shipping(10-30 Working Days*)” and “Express(5-9 Working Days*)” are only an estimate based on the experience of the carrier and they are not a guarantee for delivery time. Most of the delivery time are within this range. Since express carriers are third-party companies, we do not guarantee specific delivery times, which may be delayed due to natural disasters, strikes, epidemics etc. We are not responsible for delays in delivery and do not accept refund requests for express shipping fee. 

How secure is shopping in the Online Shop? Is my data protected?
What exactly happens after ordering?

Your payment must first clear before order processing begins. Once payment clears, We will confirm your order first to make sure that the address can be delivered. If the address can not be reached, we will contract you with email.  All orders will be processed in the order in which they were received. We will send out the order within 2 working days.

Do I receive an invoice for my order?

You should have received an invoice in the order confirmation email that we sent you right after your payment was processed.

If you didn’t receive an email, it may have been filtered to your junk or spam folder if you have one, so we recommend that you check there.  You can also try out to your account dashboard to get the order detail.

If you still can't get the invoice you need, please contact the [email protected] for it.

I Would Like a Refund or Change for a Purchase Made In the Webshop

You can get the details on our Return Policy Page